Please take a look at the software solutions we provide listed under “Our Services” which are provided as per your request and we have our software products listed under “Our Products” for you to purchase off the shelf and immediately start using it. It becomes easy as we give free training to familiarize with the product. If you are interested in software-related awareness and education, please visit our Academy.

We are located in +5 GMT time zone. So use our official working hours for any new inquiries that is from 9am to 5pm. A planned meeting with flexible times can be arranged after the first official request. Once you become our client, we will have flexible schedules which work for both parties to bring the solution to you.

None! We are happy to discuss your problems, and suggest solutions for you, without you having any knowledge on the subject. However, it would be a great to speed up the process if you are clear on what you want to accomplish through the software solution that you are planning to have.

This is probably the toughest question we ask customers; what do you want your software to do? Answering questions like “What is this for” and “What should the software do” beforehand will help us understand your requirements. With our experienced staff, we will have no trouble meeting your needs and providing an effective solution.

This would depend entirely on the scope of the project, and the time and effort needed to create it. The best way to get a quotation is to get in touch with us, and we will be happy to discuss your requirements and provide you a solution that matches your budget.

We would be happy to help! However please keep in mind that some software changes may take quite some time, depending on the competence of the person creating it originally. It would be much more cost efficient to get your software created from professional developers, such as iSeeQ.

We are doing our best to avoid programming errors in products delivered to our customers as it goes through many testing process which involves you too. However, with technologies there may be still bugs due to updates, so we are ready to fix those immediately when we receive a request from you to our Issues Tracker. Also, we can definitely help you make improvements after the first phase of the project is completed. Apart from that we offer maintenance subscriptions with select software purchases to give the confidence that every aspect of the challenge in the software will be taken care by us for you to run your business.

Absolutely, yes. We take pride in our work ethic and confidentiality, and have established security protocols that guard against any information leakage. Our colleagues sign NDAs when being hired as well, and all precautions have been taken against any breach.

This would again depend on what type of software you require. We would be happy to demonstrate our products to you, if one existing product meets your requirements.

We welcome you to try our services if the project that you have in mind is a minimum 6 months or higher duration based. So our preferred way of doing the pilot project is doing a sub-system of your larger project, or an independent project that completes within itself taking typically 2-4 weeks' duration. We invest the same time and energy in Pilot projects which are not just prototypes, so your commitments are very important too.

All details from the inception are recorded in documents before commencing any work with us. Once the project commences, the relevant project manager assigned for you will be in touch with you sharing all the updates regularly with project status reports. So, it is very hard to miss any of your requirements as we believe in user centered design and development that means you are involved with us from the day one with your project till you see the output.

We will actually do a great job! But don’t take our word for it; check out what our customers have written here.

You can simply mail us if you want more information in details to solutions@iseeq.lk. If you require any simple clarifications, call us using the phone numbers given as contact numbers during the office hours or choose to chat with an agent who is online.